DAVE DERMON III, MCSE +I
Spartanburg, South Carolina
I am a Microsoft Certified Systems Engineer +Internet.
SUMMARY OF QUALIFICATIONS
Microsoft Certified Systems Engineer +Internet (MCSE +I).
Microsoft Certified Systems Engineer (MCSE).
Microsoft Certified Professional + Internet. (MCP +I).
Microsoft Certified Professional (MCP)
9/03 to Present ACCELERANDO, Spartanburg, South Carolina
Senior Network Engineer and CounterPoint Specialist
Network Engineer and Administrator providing on and off site support for clients in Virginia, North Carolina, and South Carolina.
6/99 to 9/03 DISNEY DIRECT MARKETING, Jonesville, South Carolina
Senior Network Engineer / CounterPoint Specialist
Network Engineer and Administrator for Catalog distribution center, with over 125 systems.
Responsible for CounterPoint point of sale software and Networks for the seven Catalog Outlet Stores with over 50 remote systems.
Maintain Windows NT, 2000 and Novell networks.
Perform various AS/400 administrative functions.
Troubleshoot and repair PCs, Laptops, Printers, and Teklogix RF units.
Work with Crisplant and Rapistan systems integrations.
Monitor network performance and usage, including backups and disaster recovery.
Devise and implement network solutions, including Win2K roll out.
Maintain remote Outlet Store systems through use of pcAnywhere and Terminal Services.
Responsible for installation and support of all PC software for the Distribution Center, including Office, Kronos, PeopleSoft, Symantec Antivirus, Client Access and others.
Work with Third Parties to resolve common issues (Disney Corporate, FedEx, DHL, Crisplant, Rapistan, and others).
Perform programming for Nortel phone system.
8/98 to 6/99 DISNEY DIRECT MARKETING, Memphis, Tennessee
Network Administrator and PC Troubleshooter for Memphis distribution warehouses with approximately 100 users.
Maintained Windows NT and Novell networks with 60+ Windows 95 workstations.
Performed cc:Mail administration for local post offices.
Coordinated with other Disney Direct Marketing locations to solve WAN issues.
Provided printer maintenance and connectivity including use of HP JetAdmin.
Implemented connectivity to HP3000 mainframe using Reflection software.
1/98 to 6/99 COMPUTER HARDWARE/SOFTWARE ENGINEER, Germantown, Tennessee
Self employed Contractor for multiple Businesses.
Maintain Windows networks including network printers.
Designed and implemented Exchange Server 5.5 installations.
Enabled remote access and internet connectivity.
Recommended, quoted, and purchased various hardware and software packages.
Provided ongoing hardware and software support, including system upgrades.
Installed industry specific software packages.
Child Advocacy Center, Memphis
Gould’s Day Spa And Salons, Memphis
Chip Linebarirer, DDS, Memphis
Peoples Custom Rx, Memphis
Fred Heros, DDS, Memphis
All Animal Hospital, Olive Branch
Eddins Appraisal Service, Memphis
American Adventure Travel, Cordova
Robert Dempsey, Attorney/Housing Opportunity, Germantown
Dave Dermon Insurance Agency, Germantown
The Appraisal Network, Memphis
Church Health Center, Memphis
Chickasaw Signs, Memphis
Mid South Computer Consulting, Germantown
1979-1997 DAVE DERMON COMPANY, Memphis, Tennessee
Vice President, Property Management and Insurance
Assisted in managing all day to day activities, handling over 70 properties with over 1,000 units.
Installed and administrated XENIX network.
Process payroll for 40 employees, using Checkmark.
Reviewed tax filings, profit and loss statements, accounts receivable, and accounts payable.
Began in apartment maintenance and worked up through the ranks.
Managed installation of ArcNet system and AMS.
Designed, installed, and administered Novell 3.12 network, including logons and security.
Researched local real estate and negotiated lease to move office.
Coordinated the move of all computer and phone equipment, including installation and configuration of both workstations and servers.
Skilled with Windows 2000, NT, 98, 95 & 3.11, MS-DOS, Novell 3.12, and XENIX/Unix operating systems.
Proficient with Terminal Services, Exchange Server, Internet Information Server, Office 2000/97, Internet Explorer, FrontPage, Visio.
Experienced with Symantec Ghost, Kronos, PeopleSoft, Adobe PhotoShop 4, Adobe Premiere, Adobe Acrobat, Adobe Illustrator, Caere OmniPage 8, Microtek Scanmaker, Backup Exec, pcAnywhere, TurboTax, and Diskeeper.
Proficient with Client ?Server Applications, TCP/IP, WINS, DNS, DHCP, Internet Topologies, Ethernet, Network Printer Hubs, Network Hubs and Routers, and Wireless Access Points.
Installed, updated, and resolved PC hardware issues such as Network Cards, Sound Cards, Hard Drives, Modems, Memory, and Processors. Managed SCSI tape drives and scanners. Setup, configured, and maintained printers, both networked and standalone.
Designed, uploaded, and maintained various Internet sites. Responsible for all phases of web design and maintenance, including content generation, imaging, animations, forms, links, and site usage tracking.
Microsoft TCP/IP on Windows NT 4.0 by Syngress Media, from McGraw Hill. (Chapter 8: WINS).
MCSE Windows NT Server in the Enterprise for Dummies by Kenneth Majors, Dave Dermon, and Jeffrey Ferris, from IDG Books. (Chapter 3: Networking Models and Chapter 4: Trust Relationships).
EDUCATION AND CERTIFICATION
2001 Disney University Courses
Working With Integrity
2000 Disney University Courses
Communicating One On One
Coaching For Performance
1999 Microsoft Certified Systems Engineer +Internet (MCSE+I)
1997 Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Professional +Internet (MCP+I)
Microsoft Certified Professional (MCP)
1984 UNIVERSITY OF MEMPHIS, Memphis, Tennessee
Bachelor of Business Administration
2002-Present Executive Officer of the Rince na h’Eireann Irish Dance School Parent Association
2000 Disney Voluntears Committee Member and participant.
1999 Diamond Club Treasurer.
1997-1998 English Meadows Neighborhood Association newsletter editor.
1997 Disney Store Teamwork Award winner.
1992-1995 Memphis Area Pharmacists Society Co-Treasurer and newsletter publisher.
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last modified on
Tuesday, June 01, 2004